Customer Communication · Pipeline
Website Chat and Lead Capture
- Capture leads that vanish
- Win more work
- Answer around the clock
- Save your team time
- Learn what customers want
Visitor arrivesThe chat window greets someone browsing your site.
Question askedCommon questions get an instant automatic answer.
Details capturedThe chat collects the visitor's name and contact info.
Handed to your teamAnything the bot cannot answer routes to a person.
Lead followed upThe lead and transcript land in your inbox for follow-up.
What it does
Website Chat and Lead Capture
Adds a chat window to your website that greets visitors, answers common questions automatically, and captures their name and number so a curious visitor becomes a real lead. Conversations flow straight into your inbox for your team to continue.
- Let the chat answer routine questions so you do not have to.
- Capture contact details from visitors who would have left silently.
- Pick up any conversation your team needs to handle personally.
- Review chat transcripts to see what customers keep asking about.
- Follow up on captured leads from the same inbox you already use.
Where it fits
The pipeline, stage by stage
Visitor arrivesThe chat window greets someone browsing your site.
Question askedCommon questions get an instant automatic answer.
Details capturedThe chat collects the visitor's name and contact info.
Handed to your teamAnything the bot cannot answer routes to a person.
Lead followed upThe lead and transcript land in your inbox for follow-up.
- We add a branded chat window to your website.
- A visitor is greeted and invited to ask a question.
- Common questions are answered instantly and automatically.
- The chat captures the visitor's name and contact details.
- The lead and full conversation land in your inbox for follow-up.
What a build includes
In scope
a chat window that sits on your websiteautomatic answers to your most common questionsa simple form that captures name and contact detailsa hand-off to your team for anything the bot cannot answera feed of captured leads and full chat transcripts
What has to be decided
Before the quote
We load the chat with answers to your specific common questions and match its look to your website. What it answers automatically versus hands to your team is set up around how you want to work.
More in Customer Communication
Want Website Chat and Lead Capture for your business?
We map it to how you work, quote it in writing, and set the ownership and ongoing costs before the build starts.