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Customer Communication · Pipeline

Automatic Review Requests

  • More reviews, zero effort
  • Win more work
  • Catch the happy moment
  • Replace the awkward ask
  • See what is working
Discuss this build
Job completedThe system is triggered the moment you mark the work done.
Smart waitIt holds for a set window so the request arrives at the right time.
Request sentThe customer gets a friendly text or email with a direct review link.
ReminderNon-responders get one gentle follow-up a few days later.
Review trackedNew reviews and response rates show up on your dashboard.

What it does

Automatic Review Requests

Automatically texts or emails each customer a review request right after their job is done, at the moment they are happiest. It sends the right link to the review site you care about most and follows up if they do not respond.

Where it fits

The pipeline, stage by stage

Job completedThe system is triggered the moment you mark the work done.
Smart waitIt holds for a set window so the request arrives at the right time.
Request sentThe customer gets a friendly text or email with a direct review link.
ReminderNon-responders get one gentle follow-up a few days later.
Review trackedNew reviews and response rates show up on your dashboard.
  1. You mark a job finished, or it syncs from your scheduling tool.
  2. The system waits a set amount of time so the ask feels natural.
  3. The customer gets a short, friendly text or email with a direct review link.
  4. If they do not respond, one polite reminder goes out a few days later.
  5. You watch new reviews come in and track your request-to-review rate.

What a build includes

In scope

a trigger that fires when a job is marked completepre-written text and email review requests in your voicea one-tap link straight to your preferred review pagean automatic reminder for customers who do not responda simple dashboard of who was asked and who left a review

What has to be decided

Before the quote

We point requests at whichever review sites matter most to you, write the messages in your voice, and set the timing and follow-up rules to fit your typical job. You can route unhappy customers to a private message instead of a public page.

More in Customer Communication

Customer CommunicationPipeline
Website Lead Capture & Routing

Turn website visitors into organized leads that reach the right person instantly.

Customer Communication
Unified Inbox

Every email, text, and website message in one shared screen your whole team can work from.

Customer Communication
SMS Broadcast

Send updates or offers to opted-in customers by text from one list.

All 9 in Customer Communication · Example systems

Want Automatic Review Requests for your business?

We map it to how you work, quote it in writing, and set the ownership and ongoing costs before the build starts.

Discuss this build