Help center · By job to be done

Estimate to invoice to payment

The pipeline the product was designed around: price it once, get it signed on a phone, and collect into your own account, with the paper trail writing itself.

Price the estimate

  1. In the job, open Estimates & documents and build the estimate line by line from your own service list: hourly, daily, per square foot, minimum or custom pricing.
  2. Add materials, lumped or itemized, with photo, unit price and quantity. Add percentage add-ons such as disposal or permits.
  3. Give the client choosable options (sink A or sink B) that adjust the total before signing.
  4. Set your markup. The client never sees it and cannot derive it: the numbers on their copy add up to what they pay, with no residue to subtract. A line you mark internal stays internal.

Send it, and let the signature do the paperwork

  1. Sending is its own deliberate step, so nothing leaves by accident.
  2. The client signs in their portal, on their phone, with a finger. The signature stamps their name, the time and the IP into the PDF, and the file locks.
  3. Editing a template later never changes a document you already sent: each one is frozen when it goes out.
  4. Change orders work the same way: the client asks, you price it once, they sign, and the invoice activates the moment they do.

Where it lives: Each job’s Documents section. Signature, initial, acknowledge, text and date fields go anywhere, including on a PDF you uploaded.

Collect

The client’s Payments tab: the balance, and your own instructions for paying it. The money comes straight to you; VuseDesk adds no fee and never holds it.
  1. Your client sees your own payment instructions in their portal and pays you the way they always have. The money comes straight to you: VuseDesk takes no percentage and never holds it.
  2. However it arrives, check, cash, Zelle, Square or a card on your own reader, you record it against the invoice with the amount, the date and a note. Numbered invoices and receipts either way.
  3. Deposits, part payments and refunds are all first-class. A refund is recorded as a negative entry, so the balance and the job profit stay right; you return the money the way you took it.
  4. Sales tax is optional, off by default, and you type your own rate. VuseDesk never calculates a rate for you and never gives tax advice.
Adjusting an invoice up or down requires a reason, and the reason is kept on the record. Invoices are never quietly edited.

What runs by itself

If it will not behave

The client paid but the invoice still says due
Card payments post the moment the processor confirms them; give a bank transfer its clearing time. If you were paid outside the app (cash, check), record it on the invoice so the record matches the bank.
I need to change a signed estimate
You cannot, and that is the point of the lock. Send a change order or an addendum; the client signs the change, and both records stand.