Industry Solutions · Pipeline
Delivery Dispatch and Tracking System
- Fit more stops per day
- Cut the where-is-my-order calls
- Win disputes
- Save dispatch labor
- Look reliable
Order inIncoming deliveries land in one queue ready to assign.
DispatchedStops are assigned to drivers and built into an efficient route.
On the wayDrivers work their route while customers get automatic updates.
DeliveredEach drop is confirmed with a photo or signature.
Closed outCompleted deliveries and proof are saved to the record for reference.
What it does
Delivery Dispatch and Tracking System
A system that takes a delivery or service business from an incoming order through dispatch, routing, live tracking, and proof of delivery. It coordinates drivers in the field and keeps customers updated automatically.
- See all of today's orders and unassigned stops on one board.
- Assign and re-assign drivers with a drag and a tap.
- Track where drivers are and which stops are done.
- Send customers automatic on-the-way and delivered updates.
- Pull up proof of delivery instantly when a customer disputes a drop.
Where it fits
The pipeline, stage by stage
Order inIncoming deliveries land in one queue ready to assign.
DispatchedStops are assigned to drivers and built into an efficient route.
On the wayDrivers work their route while customers get automatic updates.
DeliveredEach drop is confirmed with a photo or signature.
Closed outCompleted deliveries and proof are saved to the record for reference.
- Orders come in and land in one queue ready to be assigned.
- You assign each stop to a driver and build an efficient route for the day.
- Drivers see their stops on a phone and update status as they go.
- Customers get automatic texts when their delivery is on the way and completed.
- Each drop is confirmed with a photo or signature and saved to the record.
What a build includes
In scope
an order and job intake lista driver dispatch and assignment boardroute planning for the day's stopsa live tracking and status viewdigital proof of delivery with photo and signatureautomated customer text updates
What has to be decided
Before the quote
Order sources, driver roles, delivery windows, and proof requirements are set up for your operation, whether courier work, food and grocery delivery, furniture and appliance drops, or field service. Text wording and branding are yours.
More in Industry Solutions
Want Delivery Dispatch and Tracking System for your business?
We map it to how you work, quote it in writing, and set the ownership and ongoing costs before the build starts.