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Industry Solutions · Pipeline

Insurance Agency Policy and Claims Hub

  • Keep more renewals
  • Write more policies
  • Save service time
  • Cut errors
  • Improve client trust
Quote requestedA prospect's details and coverage needs are captured in one record.
QuotedOptions are gathered and presented for the client to decide.
BoundThe active policy, coverage, and renewal date are stored on the client file.
Renewal watchAutomatic reminders keep upcoming renewals from lapsing.
ClaimsClaims are logged and tracked to resolution with the client informed.

What it does

Insurance Agency Policy and Claims Hub

A system that helps an insurance agency manage the full life of a policy, from quoting a prospect through binding, renewals, and claims. It keeps client records, coverage details, and renewal dates in one organized place.

Where it fits

The pipeline, stage by stage

Quote requestedA prospect's details and coverage needs are captured in one record.
QuotedOptions are gathered and presented for the client to decide.
BoundThe active policy, coverage, and renewal date are stored on the client file.
Renewal watchAutomatic reminders keep upcoming renewals from lapsing.
ClaimsClaims are logged and tracked to resolution with the client informed.
  1. A prospect requests a quote and their details are captured in one record.
  2. You gather quotes and present options to the client for a decision.
  3. Once bound, the policy, coverage, and renewal date are stored on the client's file.
  4. The system reminds you and the client ahead of each renewal so coverage does not lapse.
  5. When a claim comes in, it is logged and tracked to resolution with the client kept informed.

What a build includes

In scope

a client and household database with coverage detailsa quote request and comparison workspacean automated renewal reminder systema claims intake and status trackerdocument storage for policies and declarations pagesautomated email and text follow-ups to clients

What has to be decided

Before the quote

Policy types, coverage fields, and renewal timelines are set up for the lines you write, whether personal auto and home, commercial, or life and health. Reminder wording and follow-up cadence are tuned to your agency's voice.

More in Industry Solutions

All 12 in Industry Solutions · Example systems

Want Insurance Agency Policy and Claims Hub for your business?

We map it to how you work, quote it in writing, and set the ownership and ongoing costs before the build starts.